We handle all of your legal work personally, rather than delegate it to less experienced lawyers, clerks or paralegals.

We make sure we’re available when you need us by providing our mobile numbers and direct email addresses, rather than expecting you to leave messages with assistants and hope for a return call.

We personally inspect accident sites and interview witnesses ourselves, rather than rely on third parties (i.e. private investigators) to gather important evidence – we need to be confident that nothing important is ‘lost in translation’.

We put ourselves in your shoes, to understand your needs. We’re not going to force a square peg into a round hole – we want to get to the heart of your issues from the outset to develop a solid client and lawyer partnership.

We properly explain all your options and give you our honest professional opinion.

We proactively deal with our opponents in an effort to bring matters to a head as quickly and efficiently as possible.

We can come to you wherever you live in Queensland, rather than expect you to go to the trouble and expense of coming to us.

Wherever possible, we provide you with an up-front quote for the work we’ll do, rather than leaving you wondering how much the whole process is going to eventually cost you… and whether it will even be worthwhile in the end.

Current Queensland legislation prohibits us from detailing on this website how we charge in situations where we act for an injured person.

As for our insurer clients, we fully appreciate the business necessity of keeping legal costs both controlled and predictable.  We’re well accustomed to operating on fixed-fee models and in fact prefer to operate this way.