Client Commitment
You never really understand a person until you consider things from his point of view…until you climb in his skin and walk around in it.
— Atticus Finch in To Kill A Mockingbird by Harper Lee
We asked ourselves, how would we want to be treated if we needed legal services?
The answer is, with respect and dignity, fully informed and with the confidence our lawyer was looking out for us; not themselves.
After working in traditional, fuddy-duddy legal practices over the years we gained a unique insight into the needs and priorities of both insurers and injured people.
Our experience has taught us just how much a difference cost-effective, efficient, and expert and above all, practical, legal representation can make to both parties.
Without that, there can be no winners in the compensation process – except perhaps lawyers who are stuck in the past and continue charging by the hour.
We decided our mantra is achieving the right results for our clients in the right way.
To do this,
we strive to:
Practise law the way it should be practised, not just the way it’s always been done
Add value to the results we achieve for clients through knowledge, empathy, fairness and efficiency
Have positive client relationships
Balance our professional satisfaction with healthy family and community lives